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SchoolGPT

Learn Without Limits

SchoolGPT Terms of Service

Effective Date: 2nd April 2025

About SchoolGPT

SchoolGPT is the trading name of SchoolGPT Limited, a company registered in the United Kingdom under company number 15815092, with a registered office at 3 Hartfield Walk, Bolton, BL2 2PH. For any inquiries, you may contact us at hello@schoolgpt.com

Changes to these Terms of our Service

We are always developing and improving our Services. This means we may need to update these Terms or the Services themselves from time to time.

Here are some reasons why changes might occur:

  • Changes in the law or regulations (including UK Data Protection Laws).
  • For security or safety reasons.
  • Due to circumstances beyond our reasonable control.
  • As part of our regular Service development and improvement.
  • To adapt to new technologies.

If we make a change that significantly negatively affects you, we will give you at least 30 days' advance notice. We will tell you the date the change takes effect via email or an in-product notification.

Any changes we make will only apply from that date forward. If you do not agree to the changes, you must stop using our Services. Continued use of the Services after changes come into effect means you accept the new Terms.

Registration and Access

Age Requirements:

  • Minimum Age: You must be old enough to consent to use online services according to the laws of your country.
  • If You Are Under 18: Even if you meet the minimum age above, if you are under 18, you must have permission from your parent or legal guardian to use the Services. Please ask them to read these Terms with you.

Your Account:

  • Account Security: Do not share your account login details (like your password) or let anyone else use your account. You are responsible for all activity that happens under your account.
  • Using an Account for Others: If you create an account or use the Services on behalf of another person or an organisation (like a school or business, hereafter referred to as "The School" where applicable), you confirm you have the permission to agree to these Terms for them.

Using our Services

Your Permission: As long as you follow these Terms and all applicable laws, you are permitted to access and use our Services.

Restrictions on Use:

You agree not to use our Services for any illegal, harmful, or abusive activity. Specifically, you must not do any of the following:

  • Use the Services in a way that violates someone else's rights (like copyright, trademark, patent, or privacy rights).
  • Modify, copy, lease, sell, or distribute any part of our Services.
  • Do not try (or help anyone else try) to figure out the inner workings of our Services, such as the source code, models, algorithms, or internal system prompts, including through techniques like prompt injection or other methods designed to bypass safeguards. (This restriction applies only as far as the law allows; some laws might give you rights that override this rule).
  • Use automated tools (like bots or scrapers) to extract data or Output from the Services.
  • Falsely claim that content generated by the Service ("Output") was created by a human.
  • Interfere with or disrupt how the Services work. This includes trying to get around usage limits, restrictions, security features, or safety measures.
  • Use Output from our Services to develop models or services that compete directly with SchoolGPT.com or its companies.

Software:

Some of our Services include downloadable software (like a mobile app), it might update automatically on your device to ensure you have the latest version. This software may include open-source components, which come with their own licenses that we will make available to you.

Third-Party Services:

Our Services might include or interact with software, products, or services from other companies ("Third-Party Services"). Some features, like Browse, may also show content or results from these Third-Party Services ("Third-Party Output"). Please be aware that these Third-Party Services and their Output have their own separate terms and policies. We don't control and are not responsible for them.

Feedback:

We appreciate feedback, suggestions, and ideas about our Services. If you choose to share them with us, you agree that we can use your feedback freely to provide, maintain, develop, and improve our Services, without any obligation or compensation to you.

Content

Your Content

  • Input: This is the information you provide when using our Services (like text you type in). You are responsible for your Input and must ensure you have the necessary rights (like permissions or licenses) to use it with our Services.
  • Output: This is the content generated by our Services based on your Input.
  • Content: "Input" and "Output" together are referred to as "Content".

Ownership

  • Your Content: You own your Input and the Output generated specifically for you. We do not claim ownership over your Content. You are free to use your Content as you wish.
  • SchoolGPT Materials: While you own your Content, we retain ownership of our Services, including any templates, images, or other elements we provide within the Service.
  • Similar Output: Please be aware that due to the nature of AI, the Output generated for you might sometimes be similar to Output generated for other users. Your ownership applies specifically to your Output, not identical or similar Output generated for others.

Using Your Content

We may use your Content to provide, maintain, and improve our Services, ensure we comply with the law, and keep our Services safe. This includes processing necessary for the functionality described in the Data Processing Schedule (Schedule 1).

You can choose to prevent us from using your Content to train our models by adjusting your account settings. You can find more information about this in our Help Center. Please note, opting out might limit how well the Services work for your specific needs.

Important Notes on AI Output

  • AI and machine learning can sometimes produce Output that isn't completely accurate.
  • Do not rely on the Output as your only source of information or as a substitute for professional advice.
  • Please review the Output for accuracy and suitability before using or sharing it.

Content Moderation and Removal

We reserve the right, but not the obligation, to monitor any Input or other content provided by users through the Services. We may remove content that violates these Terms, our Usage Policies, or applicable law, or that we otherwise deem inappropriate or harmful, at our sole discretion. We may also suspend or terminate accounts for violations, as described in the "Termination and suspension" section.

Data Protection (Applicable to Schools)

Agreement to Data Processing Schedule: If you are using the Services as or on behalf of a School, your access to and use of the Services constitutes your agreement to be bound by the terms of the Data Processing Schedule (Schedule 1) attached to these Terms of Service. This Schedule details how SchoolGPT processes Personal Data on behalf of the School in compliance with UK Data Protection Laws.

Controller and Processor Roles: As further detailed in Schedule 1, for the purposes of UK Data Protection Laws, the School is the Data Controller and SchoolGPT Limited is the Data Processor for Personal Data processed through the Service ("School Data").

School Obligations: The School warrants that it has complied, and will continue to comply, with all applicable UK Data Protection Laws in relation to School Data, including ensuring a valid lawful basis for processing and for instructing SchoolGPT, providing necessary notices, and obtaining necessary consents from Data Subjects (including for any Special Categories of Personal Data inputted by Authorised Users).

Paid Accounts

Paid Subscriptions: We offer paid subscription Services for schools and parents, allowing you to purchase access to enhanced features and functionalities (the "Benefits"). The specific Benefits for each Service will be clearly explained before you purchase. You can manage your paid subscription through your account settings. All charges, including subscription fees, will be clearly stated before you purchase.

Billing: If you sign up for a paid subscription, you agree to provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method for each agreed renewal period until you cancel. If your payment cannot be processed, we may downgrade your account or suspend access to our Services until payment is received.

Cooling-Off Period (Right to Cancel): If you are a consumer, you have the right to cancel your purchase and request a refund within 14 days of your initial purchase date (the "Cooling Off Period") without giving a reason. If you cancel during this period, any refund will cover the subscription fee from the date you request cancellation to the end of the subscription period you paid for. To cancel and request a refund during the Cooling-Off Period, please contact Support or use the model withdrawal form referenced in the Termination section.

Cancellation After Cooling-Off Period: You can cancel your paid subscription at any time after the Cooling-Off Period by updating your account settings. You will not be charged again after you cancel. Your access to the Benefits will continue until the end of the current subscription period you have already paid for, at which point the cancellation takes effect. Unless otherwise specified, you won't receive a refund or credit for the time between your cancellation and the end of the paid subscription period.

Price Changes: We may change our subscription prices occasionally. If we increase prices, we will give you at least 30 days' notice. Any price increase will apply from your next renewal date, allowing you to cancel beforehand if you don't agree.

Termination and Suspension

Your Rights: You can stop using our Services and end your relationship with SchoolGPT at any time by simply closing your account and stopping your use of the Services.

EEA Consumer Withdrawal Right: If you are an EEA-based consumer, you can close your account and withdraw from these Terms within 14 days of accepting them by contacting Support.

SchoolGPT Rights: We may take action to suspend or terminate your access to our Services or close your account if we determine, acting reasonably and objectively:

  • You breached these Terms or our Usage Policies.
  • We must do so to comply with the law.
  • Your use of our Services could cause risk or harm to SchoolGPT, our users, or anyone else.
  • Your account has been inactive for over 12 months.
  • (For paid accounts) Failure to pay applicable fees persists after notice.

Consequences of Termination: Upon termination, your right to access and use the Services ceases. For Schools, the provisions regarding data deletion in the Data Processing Schedule (Schedule 1) will apply.

AI Accuracy and Limitations

While we strive to provide accurate and helpful information through the use of large language models, we do not guarantee the accuracy, completeness, or usefulness of any information generated by the AI. You acknowledge that the AI-generated content may contain errors, omissions, or inaccuracies, and you agree to use the Service at your own risk. We are not responsible for any decisions or actions taken based on the AI-generated content, and we disclaim any liability for damages or losses resulting from your reliance on the AI-generated content.

Indemnity

You agree to indemnify, defend, and hold harmless SchoolGPT Limited, its directors, employees, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in any way connected with your use of the Service, your violation of these Terms (including the Data Processing Schedule where applicable), or your violation of any third-party rights, including but not limited to intellectual property rights or data protection laws (subject to the liability provisions in Schedule 1 where applicable).

Limitation of Liability

To the fullest extent permitted by law, in no event shall SchoolGPT Limited, its directors, employees, or affiliates be liable to you for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, or goodwill, whether arising from your use of the Service or for any other claim related in any way to your use of the Service.

Specific Liability for Data Processing (Schools): Notwithstanding the above, the liability of SchoolGPT Limited concerning the processing of School Data under the Data Processing Schedule (Schedule 1) shall be governed by the liability provisions set out within that Schedule.

General Liability Cap: Subject to the specific provisions for data processing liability in Schedule 1 (where applicable) and excluding liabilities that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud), our total aggregate liability to you for all claims relating to the Services is limited to the greater of (a) the amount you have paid to SchoolGPT Limited for use of the Service in the three (3) months prior to the event giving rise to the claim, or (b) £100 GBP.

International Use and Legal Compliance

SchoolGPT Limited operates the Services from the United Kingdom. If you access the Service from outside the United Kingdom, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction, including any applicable data protection and transfer regulations. SchoolGPT Limited makes no representations that the Service or any content available through it is appropriate or lawful for use in other locations without ensuring necessary compliance measures are in place (as detailed in Schedule 1 for international data transfers).

Governing Law and Jurisdiction

These Terms (including Schedule 1) shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Miscellaneous

Entire Agreement: These Terms, including the Data Processing Schedule (Schedule 1) where applicable, constitute the entire agreement between you and SchoolGPT Limited regarding the Services and supersede all prior agreements. In case of conflict between the main body of these Terms and Schedule 1 regarding data processing, Schedule 1 shall prevail.

Severability: If any part of these Terms is found to be unenforceable, the remaining parts will continue in full force and effect.

No Waiver: If we fail to enforce any part of these Terms, it will not be considered a waiver.

Assignment: You may not assign any of your rights or obligations under these Terms without our consent. We may assign our rights and obligations without restriction.

Schedule 1: Data Processing Schedule (Applicable to Schools)

This Schedule forms part of the SchoolGPT Terms of Service ("Main Agreement") when the customer is a School.

Parties:

  • Data Controller: "The School" (the educational institution customer subscribing to the Services).
  • Data Processor: SchoolGPT Limited ("SchoolGPT").

1. Definitions:

Capitalised terms used herein but not defined shall have the meanings given in the Main Agreement or the UK GDPR.

  • "Authorised User" means students and staff members of the School authorised by the School to use the Services.
  • "Controller", "Processor", "Data Subject", "Personal Data", "Processing", "Personal Data Breach", and "Special Categories of Personal Data" shall have the meanings given in the UK GDPR.
  • "School Data" means the Personal Data processed by SchoolGPT on behalf of the School pursuant to or in connection with the Main Agreement, the details of which are set out in Appendix 1 to this Schedule.
  • "Services" means the AI-powered educational services provided by SchoolGPT to the School as described in the Main Agreement.
  • "Sub-processor" means any third party appointed by or on behalf of SchoolGPT to process School Data in connection with this Schedule.
  • "Term" means the duration of the Main Agreement.
  • "UK Data Protection Laws" means all applicable data protection and privacy legislation in force from time to time in the UK, including the UK GDPR (as defined in the Data Protection Act 2018), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended, and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of Personal Data, along with the guidance and codes of practice issued by the Information Commissioner or other relevant regulatory authority.

2. Processing of School Data:

2.1 Roles: The parties acknowledge that for the purposes of UK Data Protection Laws, the School is the Controller and SchoolGPT is the Processor of the School Data.

2.2 Processor's Obligations: SchoolGPT shall:

  • a) Process School Data only on the documented instructions of the School (which include the use of the Services as intended under the Main Agreement), including with regard to transfers of Personal Data, unless required to do so by UK law. SchoolGPT shall inform the School of such legal requirement before processing, unless prohibited by law.
  • b) Comply with all applicable UK Data Protection Laws in the Processing of School Data.
  • c) Promptly inform the School if, in its opinion, an instruction infringes UK Data Protection Laws (without obligation to provide legal advice).

2.3 Controller's Obligations: The School warrants that:

  • a) It has complied, and will continue to comply, with all applicable UK Data Protection Laws regarding School Data, including having a valid lawful basis for Processing (including any Special Categories of Personal Data inputted by Authorised Users) and instructing SchoolGPT.
  • b) It is responsible for the accuracy, quality, and legality of the School Data.
  • c) It has provided all necessary notices and obtained all necessary consents from Data Subjects required under UK Data Protection Laws for SchoolGPT to process School Data as contemplated by the Main Agreement and this Schedule.
  • d) Its documented instructions comply with UK Data Protection Laws.

3. Details of Processing:

The subject matter, duration, nature, purpose, types of Personal Data, categories of Data Subjects, and any Special Categories of Personal Data processed are set out in Appendix 1 (Details of Processing) to this Schedule.

4. Security Measures:

4.1 SchoolGPT shall implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to the risk associated with Processing School Data, considering the state of the art, costs, nature, scope, context, and purposes of Processing, and risks to individuals.

4.2 Such measures include, as appropriate (and detailed in internal policies): pseudonymisation/encryption, ensuring confidentiality/integrity/availability/resilience, timely restoration capabilities, regular testing/evaluation, access limitation to authorised personnel, strong access controls (least privilege, MFA), secure development practices, and logical data separation where feasible.

4.3 Confidentiality: SchoolGPT shall ensure authorised personnel processing School Data are subject to binding confidentiality obligations.

5. Sub-processing:

5.1 General Authorisation: The School grants general written authorisation for SchoolGPT to engage Sub-processors, subject to this clause 5.

5.2 Sub-processor List: SchoolGPT shall maintain and make available a list of current Sub-processors (name, activity, location). Current Sub-processors include: Wonde Ltd, Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), OpenAI OpCo, LLC, Anthropic, PBC, Google LLC, DigitalOcean, LLC, Speechify Inc.

5.3 Changes: SchoolGPT shall inform the School of intended changes (additions/replacements) at least 14 days in advance, allowing the School to object on reasonable data protection grounds.

5.4 Contracts: SchoolGPT shall ensure Sub-processors are bound by written contracts with data protection obligations equivalent to this Schedule.

5.5 Liability: SchoolGPT remains fully liable to the School for Sub-processor performance.

6. International Transfers:

6.1 SchoolGPT shall not transfer School Data outside the UK unless appropriate safeguards under UK Data Protection Laws are in place (e.g., UK Adequacy Regulations, IDTA, UK Addendum to EU SCCs).

6.2 The School acknowledges Sub-processors (e.g., Speechify Inc., AWS, GCP, Azure, OpenAI, Anthropic) may process data outside the UK (e.g., USA). SchoolGPT confirms such transfers comply with UK Data Protection Laws, including safeguards and necessary assessments.

Appendix 1 to Schedule 1: Details of Processing

(As required by Article 28(3) UK GDPR)

1. Subject Matter of Processing:

The provision of SchoolGPT's AI-powered educational platform and related services to the School and its Authorised Users, as detailed in the Main Agreement.

2. Duration of Processing:

For the Term of the Main Agreement between SchoolGPT and the School, plus the period required for deletion of School Data as specified in clause 10 of Schedule 1.

3. Nature and Purpose of Processing:

  • Collecting School Data (via Wonde integration or direct input by Authorised Users).
  • Storing and organising School Data within the SchoolGPT platform.
  • Analysing School Data (including user inputs) using AI models to generate responses and facilitate educational activities.
  • Displaying relevant School Data and generated content to Authorised Users.
  • Processing for service operation, maintenance, security monitoring, technical support, and service improvement (where permitted by the Main Agreement and UK Data Protection Laws).
  • Fulfilling contractual obligations to the School.

4. Categories of Data Subjects:

  • Students of the School who are Authorised Users of the Services.
  • Employees (e.g., teachers, staff) of the School who are Authorised Users of the Services.

5. Categories of Personal Data:

  • Identification Data: Basic identifiers such as name, username, school year group (as provided by the School via Wonde or by the user).
  • Authentication Data: User credentials (e.g., usernames, hashed/salted passwords or other authentication factors managed securely).
  • User Input Data: Text, queries, prompts, and other content inputted into the Services by Authorised Users.
  • Service Output Data: AI-generated responses and content provided back to Authorised Users (which may incorporate elements of input data).
  • Usage Data: Information about how Authorised Users interact with the Services (e.g., features used, activity logs), potentially pseudonymised or aggregated where possible.

(Explicitly Excluded Categories): SchoolGPT does not intentionally process detailed student education/attainment records (beyond interactions within the Service), student disciplinary records, student health information (unless voluntarily entered by a user – see below), detailed financial information, detailed staff employment data, or IP addresses as part of the core service provision under this Schedule.

6. Special Categories of Personal Data Processed (if any):

SchoolGPT does not intentionally request or require Special Categories of Personal Data for the provision of the Services.

However, Authorised Users may voluntarily input information into the Service (e.g., via text prompts) specifically to tailor the AI's responses to their needs. This could indirectly reveal Special Categories of Personal Data, such as information relating to:

  • Religious or philosophical beliefs (e.g., specifying dietary requirements like 'vegan' or 'Hindu' so the AI avoids suggesting certain foods).
  • Health (e.g., mentioning a condition to receive relevant information or adjustments).

The School, as Controller, acknowledges that it is solely responsible for ensuring that a valid lawful basis under Article 9 of the UK GDPR (such as explicit consent obtained from the Data Subject or their parent/guardian where applicable, or another valid condition like processing necessary for reasons of substantial public interest) exists prior to any such Processing of Special Categories of Personal Data initiated by its Authorised Users through their use of the Services for tailoring purposes. SchoolGPT processes such data only as part of the user's input, based on the School's instruction (implicit in allowing use of the Service for such purposes).

Contact Us

If you have any questions about these Terms, please contact us at:

Email: hello@schoolgpt.com